Privacy Policy

Welcome to staticforgesuite (the “Website”, “we”, “us”, or “our”). We are committed to protecting the privacy and personal data of our users, especially our customers in Europe.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.staticforgesuite.com and purchase our digital website template packages.

①. Data Controller

For the purposes of the General Data Protection Regulation (GDPR) and the Singapore Personal Data Protection Act (PDPA), the data controller responsible for your personal data is:

Brand Name: staticforgesuite
Contact Address: 22 Sin Ming Lane, #06-76, Midview City, Singapore 573969
Contact Email: template@staticforgesuite.com
Website: www.staticforgesuite.com

②. Information We Collect

We collect only the personal data that is necessary to provide our services, secure our website, and fulfill your digital orders.

Identity & Contact Data: Name, email address, and billing address.
Technical & Usage Data: IP address, browser type, device identifiers, and interactions with our website. This information is collected through essential cookies and similar technologies required for website functionality, cybersecurity, and fraud prevention.

③. Payment Processing & Anti-Fraud via Stripe

To provide secure transactions, all payments on our website are processed through our third-party payment provider, Stripe.

Payment Data Handling: When you purchase a template package, your payment card information is collected and processed directly by Stripe through its secure checkout system.
Our Access: We never store, view, or have access to your complete payment card number or security code. We receive only the payment confirmation and limited transaction information necessary to fulfill your order.
Stripe’s Role & Fraud Prevention: Stripe may collect technical information, device characteristics, and location-related data to help detect and prevent fraudulent transactions. Stripe processes your personal information according to its own Privacy Policy and complies with internationally recognized security standards, including PCI-DSS.

④. Cross-Border Data Transfers (For European Customers)

As staticforgesuite is operated from Singapore, personal data collected from customers in Europe may be transferred to, stored, and processed in Singapore.

To protect your information, appropriate legal, organizational, and technical safeguards are implemented for international data transfers, including the use of the European Commission’s Standard Contractual Clauses (SCCs), where applicable, together with security measures designed to meet GDPR requirements.

⑤. Data Retention Period

We retain personal data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy and to satisfy applicable legal, accounting, fraud prevention, or dispute resolution requirements.

Purchase & Digital Delivery Records: Purchase records and download logs are generally retained for up to five (5) years from the date of the transaction to support billing verification, fraud prevention, and potential contractual disputes.
Support Requests: Customer support emails and correspondence are generally retained for one (1) year after the matter has been resolved.
Deletion: Once the applicable retention period has expired, personal data will be securely deleted or anonymized where appropriate.

⑥. Age Restriction & Protection of Minors

Our website and digital products are intended only for individuals who are legally capable of entering into binding contracts.

Minimum Age: You must be at least 18 years old to access our services, register an account, or purchase any digital products.
Protection of Minors: We do not knowingly collect personal information from anyone under the age of 18.
If Minor Data Is Received: If we become aware that a person under 18 has provided personal information or completed a transaction, we will promptly delete the relevant information and revoke any associated access where appropriate.

⑦. Your Rights (GDPR & PDPA)

Depending on your location, including the European Economic Area (EEA) and Singapore, you may have the following rights regarding your personal data:

Access and Rectification: Request access to your personal data and correct inaccurate information.
Erasure (“Right to be Forgotten”): Request deletion of your personal data, subject to applicable legal obligations.
Restriction and Objection: Request restriction of processing or object to processing under certain circumstances.
Data Portability: Request a copy of your personal data in a portable format where applicable.
Right to Lodge a Complaint: If you believe your personal data has been processed in violation of applicable data protection laws, you may lodge a complaint with the relevant supervisory authority.

To exercise any of these rights or if you have any questions regarding this Privacy Policy, please contact us at template@staticforgesuite.com.