Privacy Policy
Welcome to staticforgesuite (the “Website”), operated by DYNAMIC WEB DEVELOPMENT PTE. LTD. (“we,” “us,” or “our”). We are committed to protecting the privacy and personal data of our users, especially our clients in Europe.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.staticforgesuite.com) and purchase our digital web template packages.
①. Data Controller
For the purposes of the General Data Protection Regulation (GDPR) and the Singapore Personal Data Protection Act (PDPA), the data controller responsible for your personal data is:
• Company Name: DYNAMIC WEB DEVELOPMENT PTE. LTD.
• Registration Number (UEN): 202139396W
• Address: 22 Sin Ming Lane, #06-76, Midview City, Singapore 573969
• Contact Email: template@staticforgesuite.com
②. Information We Collect
We only collect personal data that is strictly necessary to provide you with our services, secure our platform, and fulfill your digital orders:
• Identity & Contact Data: Name, email address, and billing address.
• Technical & Usage Data: IP address, browser type, device identifiers, and interaction with our website. This data is collected via essential cookies and tracking technologies necessary for website functionality, cybersecurity, and financial fraud prevention.
③. Payment Processing & Anti-Fraud via Stripe
To provide secure transactions, all payments on our Website are processed through our third-party payment processor, Stripe.
• Payment Data Handling: When you purchase a template package, your credit/debit card information is collected and processed directly by Stripe through their secure iframe, Elements, or API checkout.
• Our Access: We do not store, view, or have access to your full credit card numbers or security codes. We only receive payment confirmation status and truncated metadata (such as the last 4 digits of the card) from Stripe to fulfill your order.
• Stripe’s Role & Fraud Prevention: Stripe may collect technical data, location data, and device characteristics directly from your browser to monitor for fraudulent transactions. Stripe’s use of your personal information is governed by their own privacy policy, which adheres to strict international security standards like PCI-DSS. You can review Stripe’s privacy policy on their official website.
④. Cross-Border Data Transfers (For European Clients)
As DYNAMIC WEB DEVELOPMENT PTE. LTD. is headquartered in Singapore, the personal data we collect from our European clients will be transferred to, stored, and processed in Singapore.
To ensure your data remains protected to the highest standards, we rely on appropriate legal safeguards for these cross-border transfers. This includes the implementation of the European Commission’s Standard Contractual Clauses (SCCs) and robust organizational and technical security measures aligned with GDPR requirements.
⑤. Data Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, reporting, or fraud-prevention requirements.
• Customer Accounts & Digital Delivery Records: Data related to your purchases and download logs are retained for up to 5 years from the date of the transaction. This timeframe is strictly tailored to comply with both Singapore corporate tax record regulations and European statutory limitation periods for potential contract/billing disputes.
• Inquiries & Support Emails: Correspondence data is retained for 1 year after the final resolution of your inquiry to ensure consistent customer support.
• Deletion: Once the legal and business retention periods expire, your data will be securely and permanently deleted or anonymized.
⑥. Age Restriction & Protection of Minors
Our Website and the digital products we offer are strictly intended for individuals who have reached the age of majority and possess the legal capacity to enter into binding contracts.
• Minimum Age Threshold: You must be at least 18 years of age to use this Website, register an account, or make a purchase.
• Unauthorized Financial Transactions: We do not knowingly collect personal data from individuals under 18. This threshold is explicitly established to prevent the unauthorized use of parental credit cards or payment credentials.
• Parental Notification: If we discover that an individual under 18 has provided us with personal data or initiated a transaction via Stripe, we will immediately delete that information and cancel any associated access to our digital templates.
⑦. Your Rights (GDPR & PDPA)
Depending on your location (such as the European Economic Area or Singapore), you have specific rights regarding your personal data, including:
• Access and Rectification: The right to request a copy of your data or correct inaccurate information.
• Erasure (“Right to be Forgotten”): The right to request deletion of your data, subject to our overriding legal obligations to retain financial transaction records for tax and anti-fraud purposes.
• Restriction & Objection: The right to restrict or object to the processing of your data under certain conditions.
• Data Portability: The right to request the transfer of your data to another service provider.
• Right to Lodge a Complaint: If you believe our processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority in your country of residence within the EU.
To exercise any of these rights, please contact us at template@staticforgesuite.com.
