Contact Us
Thank you for visiting staticforgesuite. Whether you have a question about our web template packages, need technical assistance, or require order support, we are here to help.
①. Brand Information & Contact Details
You can reach us directly through the following official channels. For the fastest response regarding technical support or order inquiries, we highly recommend contacting us via email.
- Brand Name: staticforgesuite
- Official Support Email: template@staticforgesuite.com
- Support Phone: +65 67474809 (Available Monday – Friday, 09:00 – 18:00 SGT / 02:00 – 11:00 CET)
- Contact Address: 22 Sin Ming Lane, #06-76, Midview City, Singapore 573969
- Official Website: www.staticforgesuite.com
②. Customer Support & Response Window
To ensure every inquiry from our European customers receives dedicated and thorough technical attention, we provide an efficient email-based support service.
- Primary Support Channel: Please send a detailed message outlining your inquiry or order details to template@staticforgesuite.com.
- Response Commitment: We review incoming support requests continuously and strive to provide a comprehensive human response to all customer inquiries within 24 hours, including weekends.
③. Guidelines for Submitting an Inquiry
To help us resolve your questions as efficiently as possible, please include the following information in your email where applicable:
- Your full name and the email address used during checkout.
- The specific template package name or URL you are inquiring about.
- Your Stripe transaction ID or order number (for post-purchase or billing support).
